I have read this agreement, fully understand its terms, and sign it freely and voluntarily without any inducement.
Flexible: Full refund within a limited period
For cancellations by Guests, cancellation charges depend on when Unique Tours Jamaica receives notice of the cancellation. Minimum cancellation charges are as follows:
All cancellations of, or changes are subject to applicable restrictions.Unique Tours Jamaica will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. In order to receive a refund, if applicable, client must request and receive a cancellation confirmation number. The cancellation charges outlined above are liquidated damages and not a penalty. Holiday periods may be subject to additional cancellation charges. NO REFUNDS OR ADJUSTMENTS WILL BE MADE FOR ANY PORTION OF TOUR OR ATTENDANT SERVICES NOT UTILIZED.
No refunds or adjustments will be made for any portion of your tour not utilized.
Changes to Reservations:
All requested changes to reservations are subject to Unique Tours’ sole discretion, and any changes must be approved in writing.
Changes are subject to all applicable fees, and charges. Guests wishing to make a change, Please call +1.876 5496334U
As a condition of your use of this Web site, you warrant that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.
This privacy statement covers uniquetoursjamaica.com and websites operated by Unique Tours Jamaica. We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. Please read this policy to learn about our privacy practices. By visiting this Website, you are accepting the practices described herein.
Unique Tours Jamaica may be required by law to disclose information you have provided in obtaining its travel products or services. Unique Tours Jamaica may also disclose information against someone who poses a threat to its interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Unique Tours Jamaica to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of busines.
REFUND & CANCELLATION POLICY
1.2 For UTJ’s Website and Call Center customers, the Refund and Cancellation policy will be hosted on the website. Clients will be required to acknowledge and agree to the policy before the sale is finalized.
1.3 Customers may reschedule a Tour to a different Tour time at no additional charge provided the customer notifies UTJ before twenty-four (24) hours in advance of the scheduled Tour date.
1.4 The customer will be charged in full under the following
a) If the Customer fails to join a Tour, joins it after its departure or leaves it prior to its completion
b) If the Customer fails to use all of the described services included in the Tour
c) If the Customer is not at the correct pick-up location prior to the scheduled pick-up time. UTJ Drivers are prohibited to wait in excess of five (5) minutes at any pick-up location.
d) If the customer does not meet the outlined health, weight and fitness as required by the tour description. Please note that if there is a group booking and one or more persons don’t meet the tour requirements, no refund will apply for the group.
e) UTJ may offer clients an alternative tour or a care package to appease clients. In this case, clients must sign an Exchange for Service Form (Appendix 1) in which case no further refunds will be offered to the client.
1.5 UNJ is under no obligation to re-book missed Tours and may accommodate the Customer at its sole and absolute discretion.
1.6 UNT may cancel a tour due to inclement weather conditions, acts of nature, unsafe conditions or for any reason whatsoever. UNT shall not be liable for any loss (in excess of the tour price) whatsoever to guest(s) by reason of such cancellation. In the event of cancellation under this Clause, UNT will endeavour to provide advance notice to the Customer on another available Tour. If the Customer is unable to reschedule the Company shall provide a full tour refund to the Customer.
1.7 A minimum and maximum number of passengers are required for certain Tours. UNT reserves the right to cancel or modify Tours to meet these requirements. In the event of a Tour cancellation or modification under this Clause UNT will endeavour to provide advance notice to the Customer on another available Tour. If the Customer is unable to reschedule the tour, UNT shall provide a full refund to the Customer.
1.8 UNT reserves the right at its sole discretion to make any exception to this cancellation policy as outlined herein if cancellation is due to unforeseen illness, accident, injury of guest; or death, illness, accident or injury of an immediate family member. For a refund under this Clause 2.0, the request must be in writing and accompanied by a doctor’s certificate.
1.9 UNT will resolve all refund requests for Website and Call Center Customers within 14 days upon receipt of request from the Customer. Processing time starts the day that UNT receives the refund request from clients.
Credit Card Authorization Form
What is a credit card authorization form?
A credit card authorization form is a document, signed by a cardholder, that grants a merchant permission to charge their credit card.
Do credit card authorization forms help prevent chargeback abuse?
Credit Card Authorization forms protect consumers and businesses from unauthorized transactions. A chargeback occurs when a customer disputes a charge from your business and asks the card-issuing bank to reverse it.