Privacy Policy

Who we are
Our website address is  https://uniquetoursjamaica.com/

What personal data we collect and why we collect it

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional Information

We use  First Atlantic E-commerce for payment, analytics, and other business services.  First Atlantic E-commerce collects identifying information about the devices that connect to its services.  First Atlantic E-commerce uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about  First Atlantic E-commerce and read its privacy policy at https://stripe.com/privacy

IMPORTANT INFORMATION

Please note all cancellation request must be send via email to cancel a booking. Refunds are process in the order we receive them, the minimum wait time to receive a refund is 1-5 business days via Zelle payment and 1-10 business day via Credit Cards. Once you’ve send us an email requesting to cancel a booking, we will check to see if the booking is eligible for a refund depending on the time frame of the tour or event.

Transportation Policy

Once you have received your pickup time and location you will only have 15 minutes grace period if you are not at the location. If for whatever reason you miss your pickup time, we are not responsible for the inconvenience, and you will not be eligible for a refund for the event. You will be required to source your own transportation to take you to the location of the tour. If you do require for an adjustment with regards to time or location, please contact us in advance. This information must be sent via email or text message. We want you to also understand the rules and policies are put in place to protect us as the service provider.

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